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State Farm® Insurance Agent Hielly Martinez

4.9 out of 5 average rating (609 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

Andre Perry

May 26, 2023

5  out of  5 rating by Andre Perry
"It's always a pleasure having Hailey as my representative. She's been my rep for more than a year. I'll recommend her to anyone."

Kate Landon

May 26, 2023

5  out of  5 rating by Kate Landon
"Very friendly service - would definitely recommend. I worked primarily with Hailey and she was very responsive and friendly. Bonus points because the office is newly renovated and very aesthetically pleasing!"

Ryan Jardine

May 25, 2023

5  out of  5 rating by Ryan Jardine
"I called in for a quote for my new motorcycle I plan on buying and was assisted by Ashley and Thalia! Thank you :)"

Aleshia Keane-Ottley

May 25, 2023

5  out of  5 rating by Aleshia Keane-Ottley
"I called for a quote after desperately looking for insurance. Staff guided me through gave me a decent rate and were very pleasant."

genaro munoz

May 24, 2023

5  out of  5 rating by genaro munoz
"It’s been 6 months since I stopped by the office in the Bronx and spoke to Thalia, about my car insurance needs. Thalia was very helpful and knowledgeable, and I am a satisfied client and will continue in business with State Farm. Thank you."

T Robins

May 24, 2023

5  out of  5 rating by T Robins
"I have been with State Farm for a little while now and my angent is now Hailey Cotto. She is amazing!!!!!!. Not only does she work hard to make sure you’re getting all your needs met but she treats you as a person by taking her time to make sure you understand everything you need to know. Hailey is a reliable hard worker from my point of view due to the services I have received. The office is beautiful and full of amazing colors with professional people. I highly recommended!!!!!!!"

Pastor Ramirez

May 23, 2023

5  out of  5 rating by Pastor Ramirez
"Perla was great"

riosey de leon

May 23, 2023

5  out of  5 rating by riosey de leon
"I want to give a very big thank you to Helen Mota for going above and beyond when I came to her with my problems. She found me solutions and the way she articulated everything made me feel confident I would no longer worry about my insurance. I will definitely be recommending her services to colleagues, friends and family!"

Alexis Garcia

May 23, 2023

5  out of  5 rating by Alexis Garcia
"Very good hospitality very nice I wouldn’t want to go to know how to please love it here"

Monifa Hodge-Marshall

May 22, 2023

5  out of  5 rating by Monifa Hodge-Marshall
"I had a wonderful experience working with Ms. Karizma Gonzalez at Hielly Martinez State Farm Insurance agency. Her name Karisma perceives her well. Ms. Karisma Gozalez was very patient and answered all of my questions. There was no pressure talking with Ms. Gonzalez. She was quite transparent and made me aware of all expectations and offered me a combo policy that included my renters and auto. I was shock to see the how much I will be saving plus after completing the Defensive Drivers course. A BIG DISCOUNT! Thanks Karisma!"

Diana Segura

May 22, 2023

5  out of  5 rating by Diana Segura
"God bless everyone! First off, I want to say that I first call State Farm to get insurance for my grandparents. But talking to Thalia, she made me understand that I can also benefit with getting insurance for me and family and home. And I don’t regret it at all. I happy to say that Thalia is a beautiful person to communicate with in every way. And I really do appreciate that very well. I do recommend State Farm to who ever is trying to get insurance for itself and family and as well for anything else that you can think off. Thanks THALIA, your my Insurance BFF.. 🤣🤣😜😜❤️❤️"

Misaed Fernandez

May 22, 2023

5  out of  5 rating by Misaed Fernandez
"Great service, very professional. Answered all the questions I have."

Wilson Fuentes

May 22, 2023

5  out of  5 rating by Wilson Fuentes
"(Translated by Google) CHARISMA (Original) KARIZMA"

Luke Roth

May 20, 2023

5  out of  5 rating by Luke Roth
"There is not a better place to have your insurance. Hielly and his team have set the standard for how to take care of clients year in and year out."

douglas austin

May 19, 2023

5  out of  5 rating by douglas austin
"I went for a quote and Ashley M. Assisted me .. She was very helpful & patient with me, she went above and beyond to make sure she answered questions and ensure I understood the process. It was a great positive experience and will follow up in a few months with her again!"

Miguel Romero

May 19, 2023

5  out of  5 rating by Miguel Romero
"(Translated by Google) Very good attention, I am very satisfied with the attention that was provided. thank you pearl (Original) Muy buena la atención estoy muy satisfecho con la atención que fue brindado. Gracias Perla"

jennifer colon

May 18, 2023

5  out of  5 rating by jennifer colon
"Karizma was very knowledgeable and knew exactly what i needed for my new car policy. She also offered other policy’s that can keep me and family. Like life insurance. (Even for your pets) she’s quick and easy to talk too. If you are looking for the best quotes, please ask for karizma! She’s the best and a sweet heart. Si, Habla español!!"

Eumis Polanco

May 18, 2023

5  out of  5 rating by Eumis Polanco
"KARIZMA we great to speak to and helped me get more information on auto insurance."

patricio santana

May 18, 2023

5  out of  5 rating by patricio santana
"Manny is the best he helped me understand my insurance better and helped me lower my payments. What a great office"

Andy Pagan

May 17, 2023

4  out of  5 rating by Andy Pagan
"Excellent service, very professional. Kind and courteous. 👌👍"

Bola Jones

May 16, 2023

5  out of  5 rating by Bola Jones
"Karizma Gonzalez, is Top 5 the best rep I’ve ever had. Everyone needs to go and shout her out for quote🙌🏼🙌🏼 she went above and BEYOND to assist me. Thank you Karizma Gonzalez"

T Warren

May 12, 2023

5  out of  5 rating by T Warren
"I had an excellent experience signing up for insurance at this agency with Hailey Cotto, for both myself and one of my parents. I've never had to do this before, but Ms Cotto kept the process painless and easy to understand, was pleasant to talk to and exuded patience and good cheer, and was highly informative about all of my options, no matter how many questions I had. I'm glad I chose this agency and feel confident that I can go here with future claims, questions, and concerns."

gloria martinez

May 11, 2023

5  out of  5 rating by gloria martinez
"(Translated by Google) Excellent service very friendly helped me Juan Rosario (Original) Excelente servicio muy amigable me ayudó Juan Rosario"

Brenda Pino

May 10, 2023

5  out of  5 rating by Brenda Pino
"Karizma did an amazing job helping me insure my apartment. I am worry free If an accident was too occur. Thanks to her!!"

Savannah Gonzalez

May 10, 2023

5  out of  5 rating by Savannah Gonzalez
"I'm so happy I chose State Farm!! This location went above and beyond to make sure I got the right deal for me and my family. Karizama was very helpful. She explained to me the difference between life insurance and renters insurance. She even provided me with different quotes for each. All that fit my budget. Im a very satisfied customer. Definitely recommend."