
State Farm® Insurance Agent Hielly Martinez
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Michele Mitchell
April 7, 2025
"Very knowledgeable and informative."
PATRICIA ARRINGTON
April 7, 2025
"JADEN, is an excellent customer service he acknowledge willing to help you and he goes up and beyond to ensure that the customer is happy"
Otis Williams
April 7, 2025
"Jaden resolved my concerns with excellent customer service. State Farm for the win!"
Tatiana Perdomo
April 6, 2025
"I Am super grateful with Johanny who helped me and informed me of each and every detail. I recommend her 100% best service ever."
Awaix Bukharii
April 4, 2025
"Super service"
Rodiath Adjassa
April 4, 2025
"I really like Helene and she is very helpful"
Jerry Roman
April 4, 2025
"Diana thank you so much"
"Jerry, I am so glad we were able to provide you with the support that you needed. Thank you for sharing. - Hielly"
Rosalia Scampoli
April 3, 2025
"Hielly was very helpful; however, I would recommend she speak more clearly, loudly, and slowly in order to ensure all information is communicated correctly."
kabine camara
April 3, 2025
"Johanny Nice"
Don Julio
April 2, 2025
"Debbie and dami were amazing"
Javier Rodriguez
April 2, 2025
"I recently had the pleasure of working with Marcos Burgos at State Farm, and I couldn’t be more impressed with the level of service I received. From the moment I reached out, Marcos was incredibly friendly, knowledgeable, and attentive to my needs. They took the time to explain my options thoroughly, ensuring I fully understood my policy and what would work best for me. What really stood out was their prompt communication and willingness to answer all my questions, no matter how small. It’s clear they genuinely care about their clients and go above and beyond to provide peace of mind. Thanks to Marcos Burgos, I feel confident in my coverage and secure knowing I have a professional I can rely on. If you're looking for an insurance agent who offers exceptional service, I highly recommend Marcos Burgos at State Farm!"
Letisha Vega
April 2, 2025
"If you’re looking for an amazing customer service experience please ask for Carlos! You always go above and beyond thank you"
"Thank you for such a wonderful review Letisha."
Carlos Aquino
April 2, 2025
"Excelente servicio al cliente !!!!! Son los mejores .. Gracias Hielly Martínez …"
Joel Perez
March 31, 2025
"Very professional team"
"Joel, reading your positive review made our day! Your experience with our team is exactly what we strive for. Thank you for sharing! - Hielly "
tyrone D
March 31, 2025
"Carlos brings light to this office. He is helpful, and efficient with excellent customer service skills. There was a situation a few months ago that was very unsettling, when I called the office Carlos’ knowledge, respect and patience helped to get things back on track. 👍👍. Tiffany has been very helpful as well. 👍"
"Tyrone, thank you so much for your kind words! We’re thrilled to hear that Carlos was able to help during a challenging situation and that both he and Tiffany provided you with excellent service. We truly appreciate your feedback and are always here to assist you! - Hielly "
John Gleeson
March 31, 2025
"Jaden was really personable and engaging with useful information that helped me understand some factors that contribute to my quote and rate. If I were to change insurers I would definitely recommend Jaden to assist. Unfortunately he wasn't able to provide me with a lower rate than I am currently paying but assured me if that changes in the future he will reach out to me to let me know."
"John, thank you for your thoughtful feedback! We’re glad to hear that Jaden was able to provide helpful information and make the process more understandable. We truly appreciate your kind words and recommendation. If anything changes in the future, Jaden will definitely be in touch. Thanks again for your time! - Hielly "
bronx ledia
March 28, 2025
"Thank you for the service !"
"Hello, thank you for your kind review! My team and I will always strive to leave you with a wonderful customer service experience! - Hielly "
Zenaida Lopez
March 28, 2025
"Débora excelente servicio"
"Zenaida, ¡Gracias por tu comentario! Nos alegra saber que Débora te brindó un excelente servicio. ¡Estamos aquí para lo que necesites! - Hielly "
Evan Biancardi
March 28, 2025
"THALIA was very helpful and addressed my needs immediately with a clear explanation. Made the process so smooth!"
"Evan, we are always here to help! We take great pride in our dedicated team who goes above and beyond to ensure that every customer receives the highest level of service. - Hielly "
Roger Wang
March 28, 2025
"Diana has been very helpful, she explained in detail the condo owners’ insurance policy that State Farm has to offer and advised me the suitable policy to purchase. It has been a great experience. Roger and Li Wang"
"Thank you for the 5-star review, Roger! I am glad we were able to make assisting you with your insurance needs such a positive experience! My team and I have very much enjoyed working with you! - Hielly"
Tonya Taborn
March 28, 2025
"Working with Carlos was truly a great experience. He was pleasant, knowledgeable and thorough."
"Thank you for the kind words, Tonya! We’re so glad to hear that Carlos made your insurance experience a great one with his knowledge and thoroughness. If you need anything else, feel free to reach out! - Hielly "
Danielle Warren
March 28, 2025
"Great customer service and was very helpful Thanks Carlos"
"Danielle, taking care of each of our customers with professionalism and respect will always be the number one priority at our office. Thank you for sharing! - Hielly "
zie salif traore
March 27, 2025
"Thank you Johanna"
"Hello, thank you for your kind review! My team and I are always here for you and your insurance needs! - Hielly "
Vivian Asante
March 26, 2025
"Jaden has been very helpful in answering all my questions and more."
"Thank you for your kind words, Vivian! We’re so glad Jaden could help answer all your insurance questions. If you need anything else, we’re always here to assist! - Hielly "
Valerie K
March 25, 2025
"Marcos Burgos is a dream to work with - highly recommend! Answered all my questions & helped me work on a super quick timeline, thanks again Marcos!!"
"Thank you for the great review, Valerie! We’re so glad Marcos was able to assist you and help you meet your timeline. We truly appreciate your recommendation and are here for anything you need in the future! - Hielly "