Customer Relations Representative - State Farm Agent Team Member (Bilingual Spanish)

Full Time in Bronx, NY

requirements

  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Proactive in problem solving
  • Dedicated to customer service
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to make presentations to potential customers
  • Provide timely and thorough activity reports to agent
  • Ability to assess customer needs and conduct effective interviews
  • Knowledge of financial services products
  • Bilingual - Spanish preferred
  • Life and Health license (must be able to obtain)
  • Personal Lines Licenses (must be able to obtain)
  • Bachelor's degree preferred

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $40,000.00 - $80,000.00 per year



we're hiring!

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Hielly Martinez - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

about our agency

  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • Our office is located in 251 E 138th Street Bronx, NY 10451.
  • I have been a State Farm agent since 2008.
  • I am a proud graduate of Binghamton University.
  • We currently have 11 team members at our agency.
  • We have 30 years of combined insurance experience in our office.
  • Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, Bronze Tablet, and New Agent Program Qualifier
  • Additional languages spoken: Spanish and French

responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and every day.

position overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member (Bilingual Spanish). We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

as an agent team member, you will receive...

  • Simple IRA
  • Hourly pay plus commission/bonus
  • Health benefits
  • Paid time off (vacation and personal/sick days)
  • Commission plus bonus
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency
  • Signing Bonus in the range of $600 - $2000

if you want a career, not a job, then we encourage you to apply.

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none